News and reports

An evaluative review of the community recovery service and Integrated Community Response Service in Hounslow by Healthwatch Hounslow in 2016.

How can I get the most out of my next visit to the dentist? Take a look at our tips to help you prepare for your appointment and make sure you understand your treatment and how much it will cost.

Ashgrove Care Home (ACH) has accommodation for 50 residents at present and they have 49 residents at the moment.

IN 2016, Hounslow CCG and the London Borough of Hounslow asked Healthwatch Hounslow to undertake a report on the Personal Care Framework (PCF) with the original objective being to evaluate how successfully the PCF has been implemented in the borough.

Read the report on patient feedback collected between July and September 2016.

In early 2016 Healthwatch Hounslow ran an evaluative survey to examine mental health service provisions available and being accessed by children and young people (“C&YP”) in Hounslow.

In June 2016, Healthwatch Hounslow carried out a survey on primary care GP access for patients in Hounslow. This patient survey was commissioned by the Clinical Commissioning Group in Hounslow.

Read the report on patient feedback collected between April and June 2016.

Our 2015 - 2016 Annual Report highlights our achievements as the patient voice over the last twelve months.

The Mystery Shoppers Pharmacy evaluation project was carried out in 2015 and 2016 to evaluate the working of the pharmacies in the Hounslow borough using Mystery Shopper scenarios.

The aim of this evaluation was to understand how Greenrod Place and Park Lodge House function as Extra Care services, whilst catering to the needs of their residents in Hounslow.

In early September 2015, Healthwatch Hounslow began a Survey to review the Ambulatory Emergency Care (or AEC) service, currently based in the West Middlesex University Hospital.