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News and reports

Patient Experience Report cover

Patient Experience Reports 2016/17: Q4 January - March 2017

Read the report on patient feedback collected between January and March 2017.
31 March 2017
Report
Image showing title 'Enter & View Reports'

Enter and View: February 2017 - Clover Residents Care Home

Clover Residents (CR) is a care home (bungalow) for up to three residents.
30 March 2017
Report
Carers’ Views on the Impact of the Adult Social Care Outcomes Framework (ASCOF) - November 2017 Report

Carers’ Views on the Impact of the Adult Social Care Outcomes Framework (ASCOF) - November 2017 Report

Healthwatch Hounslow (HWH) undertook a review of the situation and experiences of residential carers in the local community of Hounslow in November 2016.
1 February 2017
Report
Cover of Urgent Care Centre Review Report 2017

Review of Urgent Care Provision in Hounslow - February 2017 Report

This is a review of the services provided to patients using the Urgent Care Centre (UCC) in Hounslow based in the West Middlesex University Hospital (or WMUH). The WMUH serves a local population of around 400,000 people in the London boroughs of Hounslow and Richmond on Thames and
neighbouring areas.
1 February 2017
Report
Image showing title 'Enter & View Reports'

Enter and View: February 2017 - St Stephen Road Project

St Stephen’s Road (SSR) is a vulnerable Young Persons’ Hostel. The property consists of two residential houses that
have been joined together.
19 January 2017
Report
Patient Experience Report cover

Patient Experience Reports 2016/17: Q3 October - December 2016

Read the report on patient feedback collected between October and December 2016.
31 December 2016
Report
The Personal Care Framework: Measuring The Impact. Final Report 2016

The Personal Care Framework: Measuring The Impact. Final Report 2016

The purpose of this evaluative survey is to review the impact of the Personal Care Framework (PCF) being embedded in the service and care provision among providers and how this has been received by care users and their representatives.
1 December 2016
Report
Cover of Care Plans Review report

Care Plans for Vulnerable Adults at Hounslow GP Practices Review - December 2016 Report

This review will examines the progress that local Practices in Hounslow have been making towards achieving the Hounslow Clinical Commissioning Group’s aim to introduce proactive Care Plans for some of the more Vulnerable Adults in each of the Practices with GPs as pivotal points in the care and management of the health of these patients to help them stay out of hospital, maximise patient involvement and reduce unnecessary admissions.
1 December 2016
Report
Evaluative Review of the Community Recovery Service and Integrated Response Service in Hounslow - 2016 Report

Evaluative Review of the Community Recovery Service and Integrated Response Service in Hounslow - 2016 Report

An evaluative review of the community recovery service and Integrated Community Response Service in Hounslow by Healthwatch Hounslow in 2016.
1 December 2016
Report
Mouthwash and tap in front of a dentist chair

Top 10 ways to get the most out of your next dental appointment

How can I get the most out of my next visit to the dentist? Take a look at our tips to help you prepare for your appointment and make sure you understand your treatment and how much it will cost.
29 November 2016
News
Image showing title 'Enter & View Reports'

Enter and View: September 2016 - Ashgrove Care Home

Ashgrove Care Home (ACH) has accommodation for 50 residents at present and they have 49 residents at the moment.
3 November 2016
Report
Front cover of The Personal Care Framework: Measuring The Impact. Interim Report 2016

The Personal Care Framework: Measuring The Impact. Interim Report 2016

IN 2016, Hounslow CCG and the London Borough of Hounslow asked Healthwatch Hounslow to undertake a report on the Personal Care Framework (PCF) with the original objective being to evaluate how successfully the PCF has been implemented in the borough.
1 October 2016
Report

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