News and reports

During 2017, a Healthwatch Hounslow Mystery Shopper contacted GP surgeries across Hounslow to find out how easy it would be for a homeless person or someone who was living in the Borough as a temporary resident to register with their local GP.

Read the report on patient feedback collected between July and September 2017.

Vicarage Farm Nursing Home (VF) is a residential and nursing home. The home has 58 residential
rooms which are currently fully occupied.

In September 2017, Healthwatch Hounslow (HWH) undertook a survey of patients reporting toA&E (Accident & Emergency) and the UCC (Urgent Care Centre) of WMUH (West Middlesex University Hospital) in the London Borough of Hounslow (LBH).

Five things you should expect from home care, domiciliary care or help in the home.

St Raphael’s is a generously spaced estate accommodating 21 residents presenting mild to moderate learning disabilities.

Read the report on patient feedback collected between April and June 2017.

Our 2016 - 2017 Annual Report highlights our achievements as the patient voice over the last twelve months.

Coniston Lodge Care Centre (CLCC) can accommodate 92 residents, the current resident number is 45.

Derwent Lodge Care Centre (DLCC) is a purpose-built care centre situated in Feltham.

Read the report on patient feedback collected between January and March 2017.

Clover Residents (CR) is a care home (bungalow) for up to three residents.