Review of Advocacy services in Hounslow 

We are currently reviewing the advocacy service POhWER. 

This online survey will be used to understand residents’ knowledge of the role and purpose of advocacy services across General Care Advocacy and Independent NHS Complaints Advocacy (IHCA). We also want to hear their recent experiences of using the service, including the benefits, accessibility and quality of the advocacy support service that they received.

The survey insights we gather will help us to identify opportunities to strengthen communication, service awareness, and user pathways. They will also help us to produce evidence-based advocacy service improvement recommendations to share with our commissioners and POhWER.

Please complete this short survey (5-10 mins) if you are a Hounslow resident who has recently used the advocacy service POhWER. Please email us on info@healthwatchhounslow.co.uk or contact us on 020 3603 2438 if you have any questions regarding this survey. Your responses will be kept confidential and will not be attributed towards you. 

We thank you for taking the time to share you experience and views.

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