We are here to make sure that those running services, and the government, put your views at the heart of care.
Thank you for your help, I wasn't sure where to turn
Latest reports and publication

Patient Experience Reports 2023/24: Q1 April - June 2023
Read the report on patient feedback collected between April to June…
Find out more

Enter & View: July 2023 - Optima Care –New Heston Road
Optima Care, New Heston Road, is a 5 bedded detached house supported…
Find out more
Advice and information

NHS Urged to Do More to Help Patients Leave Hospital Safely
Our research reveals worrying problems with hospital discharge arrangements.
Many people told us they are not given the right support or…
Many people told us they are not given the right support or…

What Can You Expect When You’re Discharged From Hospital?
The usual processes the NHS follows to discharge you from hospital have changed since the start of the coronavirus pandemic.
Here’s what you…
Here’s what you…

What Do People Think About Patient Choice?
Find out what's working and what could be better regarding people's right to choose where they receive treatment.
Sign up to our news alerts
Stay up to date with what people are telling us about health and social care, our advice and information, and latest reports.