Advice and Information

Our volunteers come from all walks of life.
But they have one thing in common:
They’re all making real change in their communities.

Our new report, "The Public’s Perspective: The State of Health and Social Care", takes a step back from the media headlines and NHS data.

Our research reveals worrying problems with hospital discharge arrangements.
Many people told us they are not given the right support or information when being discharged from hospital.
Read their experiences and our calls to action.

The usual processes the NHS follows to discharge you from hospital have changed since the start of the coronavirus pandemic.
Here’s what you can expect when it’s time to leave hospital.

Find out what's working and what could be better regarding people's right to choose where they receive treatment.

Did you know you can choose which hospital you go to when referred for a test, diagnosis, or treatment?
Find out how.

With more and more appointments happening online, Healthwatch England has put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

Please find some useful links when support needed:

Did you take a moment to pause and reflect on Mental Health Day?
If not, we encourage you to do so!

Healthwatch's response to NHS England's announcement on travel options for people facing long waits for care.

Chris McCann, Director of Communications Insight and Campaigns at Healthwatch England, explains the role people can play in improving health outcomes in their communities.

We share the key trends in what people from different ethnic minority groups are telling us, and propose steps the NHS can take towards equity in care.