Advice and Information

Healthwatch Hounslow's offices are closed from 5pm on Friday 15th December.
We reopen at 9am on Tuesday 2nd January.

Hounslow Council and partners are teaming up to provide spaces and places for residents to keep warm and to keep the bills down, while at the same time accessing help, support, and the opportunity to learn new skills.

Temperatures in Hounslow fell below freezing several times last week.
They will likely do so again in the coming weeks and months.

Our volunteers come from all walks of life.
But they have one thing in common:
They’re all making real change in their communities.

Our new report, "The Public’s Perspective: The State of Health and Social Care", takes a step back from the media headlines and NHS data.

Our research reveals worrying problems with hospital discharge arrangements.
Many people told us they are not given the right support or information when being discharged from hospital.
Read their experiences and our calls to action.

The usual processes the NHS follows to discharge you from hospital have changed since the start of the coronavirus pandemic.
Here’s what you can expect when it’s time to leave hospital.

Find out what's working and what could be better regarding people's right to choose where they receive treatment.

Did you know you can choose which hospital you go to when referred for a test, diagnosis, or treatment?
Find out how.

With more and more appointments happening online, Healthwatch England has put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

Did you take a moment to pause and reflect on Mental Health Day?
If not, we encourage you to do so!

Healthwatch's response to NHS England's announcement on travel options for people facing long waits for care.