Advice and Information

Ever wonder how we use the stories you share with us?
Thanks to people just like you sharing their health and social care experiences, we've been able to champion the changes in healthcare you want to see.

Temperatures in Hounslow are expected to fall below freezing over the next few days.
The Mayor of London has activated a Severe Weather Emergency Protocol (SWEP) to protect people who are sleeping rough in the borough.

Whether New Year's Resolutions are your thing or not, we should all make our health and wellbeing a priority this year.
And we're here to help you do that!

Safe Space Hounslow Helpline:
You’ll be able to speak to one of our trained staff, who have experience supporting those who need urgent mental health support.
You will be asked some basic information, and we will then provide personalised support. 

There have been a number of measles cases among children in North-West London boroughs over the last few weeks.

Healthwatch Hounslow's offices are closed from 5pm on Friday 15th December.
We reopen at 9am on Tuesday 2nd January.

Hounslow Council and partners are teaming up to provide spaces and places for residents to keep warm and to keep the bills down, while at the same time accessing help, support, and the opportunity to learn new skills.

Temperatures in Hounslow fell below freezing several times last week.
They will likely do so again in the coming weeks and months.

Our volunteers come from all walks of life.
But they have one thing in common:
They’re all making real change in their communities.

Our new report, "The Public’s Perspective: The State of Health and Social Care", takes a step back from the media headlines and NHS data.

Our research reveals worrying problems with hospital discharge arrangements.
Many people told us they are not given the right support or information when being discharged from hospital.
Read their experiences and our calls to action.

The usual processes the NHS follows to discharge you from hospital have changed since the start of the coronavirus pandemic.
Here’s what you can expect when it’s time to leave hospital.