Advice and Information

We have welcomed the introduction of Martha's rule for hospital patients.

Our new research shows worryingly low public confidence in being able to access NHS services. A third of adults in England lack confidence that they can access timely care, including GP services, mental health support and hospital care. Read the findings and our calls to action.

We explore the three main challenges people face accessing health and care services when they live alone with limited or no support.

Good communication with patients goes a long way.

The public needs a bold vision for health and care services, informed by the wealth of patient experience we’ve collected over the past decade.

Pharmacies offer a range of services that help us look after our health and wellbeing.

If you can't see your GP, a pharmacist can provide support and care for minor illnesses, ailments and advice on your medications.

We've consistently heard from you about how accessing your GP can be hard.