News and reports

Read the Pharmacy Patient Experience Report from patient feedback collected between October and December 2020.

Read the Dentist Patient Experience Report from patient feedback collected between July and December 2020.

Read the report on patient feedback collected between October and December 2020.

Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.

Read the report on patient feedback collected between July and September 2020.

This research project took place as a result of the Coronavirus pandemic (Covid-19) and the subsequent lockdown that took effect in England in March 2020. As a result of the Coronavirus pandemic, Public Health England have identified thenegative impact of the pandemic on BAME communities. This report looks specifically at BAME data.

This research project took place as a result of the Coronavirus pandemic (Covid-19) and the subsequent lockdown that took effect in England in March 2020.

With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

Read the report on patient feedback collected between April and June 2020.

Our 2019 - 2020 Annual Report highlights our achievements as the patient voice over the last twelve months.

If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.

Willow practice is located in Maswell Park Health Centre in Hounslow and shares the premises with two other GP practices. The practice is part of the NHS Hounslow Clinical Commissioning Group (CCG) made up of 54 GP practices.