1. Evaluation of Greenrod Place & Park Lodge House in Hounslow, March 2016 Report

    Report -

    The aim of this evaluation was to understand how Greenrod Place and Park Lodge House function as Extra Care services, whilst catering to the needs of their residents in Hounslow.

  2. Mystery Shopper - Pharmacy Evaluation 2016 Report

    Report -

    The Mystery Shoppers Pharmacy evaluation project was carried out in 2015 and 2016 to evaluate the working of the pharmacies in the Hounslow borough using Mystery Shopper scenarios.

  3. 2015 - 2016 Annual Report

    Report -

    Our 2015 - 2016 Annual Report highlights our achievements as the patient voice over the last twelve months.

  4. Patient Experience Reports 2016/17: Q1 April - June 2016

    Report -

    Read the report on patient feedback collected between April and June 2016.

  5. Primary Care GP Access - July 2016 Report

    Report -

    In June 2016, Healthwatch Hounslow carried out a survey on primary care GP access for patients in Hounslow. This patient survey was commissioned by the Clinical Commissioning Group in Hounslow.

  6. A Survey of Mental Health Services for Children & Young People in Hounslow - 2016

    Report -

    In early 2016 Healthwatch Hounslow ran an evaluative survey to examine mental health service provisions available and being accessed by children and young people (“C&YP”) in Hounslow.

  7. Patient Experience Reports 2016/17: Q2 July - September 2016

    Report -

    Read the report on patient feedback collected between July and September 2016.

  8. The Personal Care Framework: Measuring The Impact. Interim Report 2016

    Report -

    IN 2016, Hounslow CCG and the London Borough of Hounslow asked Healthwatch Hounslow to undertake a report on the Personal Care Framework (PCF) with the original objective being to evaluate how successfully the PCF has been implemented in the borough.

  9. Enter and View: September 2016 - Ashgrove Care Home

    Report -

    Ashgrove Care Home (ACH) has accommodation for 50 residents at present and they have 49 residents at the moment.

  10. Top 10 ways to get the most out of your next dental appointment

    News -

    How can I get the most out of my next visit to the dentist? Take a look at our tips to help you prepare for your appointment and make sure you understand your treatment and how much it will cost.

  11. Evaluative Review of the Community Recovery Service and Integrated Response Service in Hounslow - 2016 Report

    Report -

    An evaluative review of the community recovery service and Integrated Community Response Service in Hounslow by Healthwatch Hounslow in 2016.

  12. Care Plans for Vulnerable Adults at Hounslow GP Practices Review - December 2016 Report

    Report -

    This review will examines the progress that local Practices in Hounslow have been making towards achieving the Hounslow Clinical Commissioning Group’s aim to introduce proactive Care Plans for some of the more Vulnerable Adults in each of the Practices with GPs as pivotal points in the care and management of the health of these patients to help them stay out of hospital, maximise patient involvement and reduce unnecessary admissions.

  13. The Personal Care Framework: Measuring The Impact. Final Report 2016

    Report -

    The purpose of this evaluative survey is to review the impact of the Personal Care Framework (PCF) being embedded in the service and care provision among providers and how this has been received by care users and their representatives.

  14. Patient Experience Reports 2016/17: Q3 October - December 2016

    Report -

    Read the report on patient feedback collected between October and December 2016.