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Advice and Information -
We've consistently heard from you about how accessing your GP can be hard. -
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If you can't see your GP, a pharmacist can provide support and care for minor illnesses, ailments and advice on your medications. -
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Pharmacies offer a range of services that help us look after our health and wellbeing. -
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The public needs a bold vision for health and care services, informed by the wealth of patient experience we’ve collected over the past decade. -
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Good communication with patients goes a long way. -
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We explore the three main challenges people face accessing health and care services when they live alone with limited or no support. -
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Our new research shows worryingly low public confidence in being able to access NHS services. A third of adults in England lack confidence that they can access timely care, including GP services, mental health support and hospital care. Read the findings and our calls to action. -
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We have welcomed the introduction of Martha's rule for hospital patients. -
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The statutory inquiry into how nurse Lucy Letby was able to murder seven babies is likely to result in lessons that the wider NHS needs to act on. One of the questions it will need to explore is how the NHS can tackle the culture of denial and secrecy that often lies at the heart of tragic scandals. -
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If you or a loved one has recently been discharged from hospital, we want to hear about your experience. -
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Seasonal Affective Disorder (SAD) is a type of depression triggered by seasonal changes.
One in twenty people in the UK are diagnosed with the condition, with men more likely to be diagnosed with SAD than women. -
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We share the key trends in what people from different ethnic minority groups are telling us, and propose steps the NHS can take towards equity in care. -
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Chris McCann, Director of Communications Insight and Campaigns at Healthwatch England, explains the role people can play in improving health outcomes in their communities. -
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Healthwatch's response to NHS England's announcement on travel options for people facing long waits for care. -
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Did you take a moment to pause and reflect on Mental Health Day?
If not, we encourage you to do so! -
Advice and Information -
Please find some useful links when support needed: -
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With more and more appointments happening online, Healthwatch England has put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.
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Did you know you can choose which hospital you go to when referred for a test, diagnosis, or treatment?
Find out how. -
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Find out what's working and what could be better regarding people's right to choose where they receive treatment. -
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The usual processes the NHS follows to discharge you from hospital have changed since the start of the coronavirus pandemic.
Here’s what you can expect when it’s time to leave hospital. -
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Our research reveals worrying problems with hospital discharge arrangements.
Many people told us they are not given the right support or information when being discharged from hospital.
Read their experiences and our calls to action. -
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Our new report, "The Public’s Perspective: The State of Health and Social Care", takes a step back from the media headlines and NHS data. -
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Our volunteers come from all walks of life.
But they have one thing in common:
They’re all making real change in their communities. -
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Temperatures in Hounslow fell below freezing several times last week.
They will likely do so again in the coming weeks and months. -
Advice and Information -
Hounslow Council and partners are teaming up to provide spaces and places for residents to keep warm and to keep the bills down, while at the same time accessing help, support, and the opportunity to learn new skills. -
Advice and Information -
Healthwatch Hounslow's offices are closed from 5pm on Friday 15th December.
We reopen at 9am on Tuesday 2nd January. -
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There have been a number of measles cases among children in North-West London boroughs over the last few weeks. -
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Safe Space Hounslow Helpline:
You’ll be able to speak to one of our trained staff, who have experience supporting those who need urgent mental health support.
You will be asked some basic information, and we will then provide personalised support.
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Whether New Year's Resolutions are your thing or not, we should all make our health and wellbeing a priority this year.
And we're here to help you do that! -
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Temperatures in Hounslow are expected to fall below freezing over the next few days.
The Mayor of London has activated a Severe Weather Emergency Protocol (SWEP) to protect people who are sleeping rough in the borough. -
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Ever wonder how we use the stories you share with us?
Thanks to people just like you sharing their health and social care experiences, we've been able to champion the changes in healthcare you want to see. -
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The NHS is encouraging anyone struggling with feelings of depression or anxiety, including excessive worry, panic attacks, social anxiety, post-traumatic stress, or obsessions and compulsions, to seek help through NHS Talking Therapies services. -
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Cervical Cancer Prevention Week began on Monday and the NHS is urging everyone to join the fight to eliminate cervical cancer by spreading the word about the HPV vaccine.