News and reports

Ashgrove is a purpose-built care home with 49 beds, offering accommodation for persons who require nursing or personal care, treatment for disease or injury, caring for the over 65yrs and those requiring nursing dementia care. On 20th July 2022 we visited the home and spoke to residents, family and staff.

Read the report on patient feedback collected between April and June 2022.

Our 2021 - 2022 Annual Report highlights our achievements as the patient voice over the last twelve months.

During April and May 2022, the London Borough of Hounslow asked Healthwatch Hounslow to run co-production workshops, to gather insight from residents and stakeholders to inform the design of the new health and wellbeing service.

The aim of this work was to further understand BAME health inequalities in the borough of Hounslow. The findings of this report have led to a series of recommendations made by Healthwatch Hounslow.

Read the report on patient feedback collected between January and March 2022.

The Healthwatch Hounslow service is run and managed by Public Voice CIC. If you would like to share a compliment with us or make a complaint about Healthwatch Hounslow or any of the staff or volunteers, please read the information below.

A website audit of all the GP surgeries in the London borough of Hounslow was carried out during January 2022. Evaluations were be based on a set criteria assessing how effective Hounslow GP’s websites were in providing the expected information.

Read the report on patient feedback collected between October and December 2021.

Penmar Care Ltd is a supported living service providing personal care and support to older and younger adults with mental health support needs.

On 25th November 2021 we visited the home at 42 Hanworth Road which at the time had 3 residents.

Penmar Care Ltd is a supported living service providing personal care and support to older and younger adults with mental health support needs.

On 26th November 2021 we visited the home at 4 Kavan Gardens, which at the time had 3 residents.

One year on from the publication of our Covid-19 Report, we followed up on the recommendations from the reports. During the summer of 2021 we engaged with service providers and commissioners, to establish whether any of our report recommendations have been implemented.