1. Our complaints process

    Report -

    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

  2. 2021 - 2022 Annual Report

    Report -

    Our 2021 - 2022 Annual Report highlights our achievements as the patient voice over the last twelve months.

  3. 2021 - 2021 Annual Report

    Report -

    Our 2020 - 2021 Annual Report highlights our achievements as the patient voice over the last twelve months.

  4. 2019 - 2020 Annual Report

    Report -

    Our 2019 - 2020 Annual Report highlights our achievements as the patient voice over the last twelve months.

  5. 2018 - 2019 Annual Report

    Report -

    Our 2018 - 2019 Annual Report highlights our achievements as the patient voice over the last twelve months.

  6. 2017 - 2018 Annual Report

    Report -

    Our 2017 - 2018 Annual Report highlights our achievements as the patient voice over the last twelve months.

  7. 2016 - 2017 Annual Report

    Report -

    Our 2016 - 2017 Annual Report highlights our achievements as the patient voice over the last twelve months.

  8. 2015 - 2016 Annual Report

    Report -

    Our 2015 - 2016 Annual Report highlights our achievements as the patient voice over the last twelve months.

  9. New Community Projects Officer, Samreen joins Healthwatch Hounslow

    News -

    Samreen joins Healthwatch Hounslow in August 2022 as the Community Projects Officer after recently completing her master’s in Public Health.

  10. Meet our new Healthwatch Hounslow Chair, Peter Goulding

    News -

    We are delighted to announce that our new Chair for the Healthwatch Hounslow Committee, Peter Goulding, has joined us.

  11. Our Latest Research Reports

    News -

    We have recently had some reports finalized and published from work conducted over the past few months. We will be presenting these reports to communities, Boards and local meetings, highlighting patients' experiences and voices.

  12. Your HealthCare and Hounslow & Richmond Community Healthcare Trust new roles

    News -

    Would you like to shape the future of Patient Safety within the NHS?

  13. Join your Local Healthwatch Committee

    News -

    Do you have an interest in health and social care? Would you like to help us shape services for the future? 

  14. Warm Spaces to get cosy this winter

    News -

    In an attempt to help residents who would be struggling to heat their homes this winter, the Hounslow Council is arranging a network of warm spaces for them across the borough.

  15. Healthwatch Hounslow 2022-2023 Annual Report

    Report -

    Our 2022 - 2023 Annual Report highlights our achievements as the patient voice over the last twelve months.

  16. This Position is Now Closed

    News -

    We are recruiting for an Operations and Research Manager (Maternity cover) to deliver all aspects of the Healthwatch Hounslow service in line with statutory duties, service specification, agreed KPIs and the YVHSC model of delivery.

  17. How Do We Build a Better System? By listening to You

    Advice and Information -

    Our new report, "The Public’s Perspective: The State of Health and Social Care", takes a step back from the media headlines and NHS data.