1. Patient Experience Reports 2019/20: Q4 January - March 2020

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    Read the report on patient feedback collected between January to March 2020.

  2. Enter and View: GP Surgeries March 2020 - Kingfisher Practice

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    Kingfisher practice is located in Maswell Park Health Centre in Hounslow and shares the premises with two other GP practices (Redwood Practice and Willow Practice).

  3. Enter and View: GP Surgeries March 2020 - Willow Practice

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    Willow practice is located in Maswell Park Health Centre in Hounslow and shares the premises with two other GP practices. The practice is part of the NHS Hounslow Clinical Commissioning Group (CCG) made up of 54 GP practices.

  4. What is domestic abuse and how can I get support?

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    If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.

  5. 2019 - 2020 Annual Report

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    Our 2019 - 2020 Annual Report highlights our achievements as the patient voice over the last twelve months.

  6. Patient Experience Reports 2020: Q1 April - June 2020

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    Read the report on patient feedback collected between April and June 2020.

  7. Getting the most out of the virtual health and care experience

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    With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

  8. How Has Coronavirus Affected You? August 2020 Report

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    This research project took place as a result of the Coronavirus pandemic (Covid-19) and the subsequent lockdown that took effect in England in March 2020.

  9. How Has Coronavirus Affected You? BAME Communities? August 2020 Report

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    This research project took place as a result of the Coronavirus pandemic (Covid-19) and the subsequent lockdown that took effect in England in March 2020. As a result of the Coronavirus pandemic, Public Health England have identified thenegative impact of the pandemic on BAME communities. This report looks specifically at BAME data.

  10. Patient Experience Reports 2020: Q2 July - September 2020

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    Read the report on patient feedback collected between July and September 2020.

  11. Children's Mental Health Week

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  12. Maternal Mental Health Awareness Week

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  13. Dying matters awareness week

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  14. Volunteers week

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  15. Organ Donation Awareness Week

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  16. World Suicide Prevention Day

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  17. What support can I get as a carer?

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    Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.

  18. Patient Experience Reports 2020: Q3 October - December 2020

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    Read the report on patient feedback collected between October and December 2020.

  19. Dentist Patient Experience Reports: July - December 2020

    Report -

    Read the Dentist Patient Experience Report from patient feedback collected between July and December 2020.

  20. Pharmacy Patient Experience Reports: October - December 2020

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    Read the Pharmacy Patient Experience Report from patient feedback collected between October and December 2020.