Optima Care, New Heston Road, is a 5 bedded detached house supported living accommodation/service for individuals with complex learning disabilities and/or autism. On 25th July 2023 the visit was conducted by one Healthwatch Hounslow Lead Authorised Representative.
More than 1,100 people in Hounslow who are affected by alcohol and drug misuse issues have taken steps to turn their lives around thanks to an innovative Council-backed support service.
The statutory inquiry into how nurse Lucy Letby was able to murder seven babies is likely to result in lessons that the wider NHS needs to act on. One of the questions it will need to explore is how the NHS can tackle the culture of denial and secrecy that often lies at the heart of tragic scandals.
Our new research shows worryingly low public confidence in being able to access NHS services. A third of adults in England lack confidence that they can access timely care, including GP services, mental health support and hospital care. Read the findings and our calls to action.