News and reports

A website audit of all the GP surgeries in the London borough of Hounslow was carried out during January 2022. Evaluations were be based on a set criteria assessing how effective Hounslow GP’s websites were in providing the expected information.

Read the report on patient feedback collected between October and December 2021.

Penmar Care Ltd is a supported living service providing personal care and support to older and younger adults with mental health support needs.

On 25th November 2021 we visited the home at 42 Hanworth Road which at the time had 3 residents.

Penmar Care Ltd is a supported living service providing personal care and support to older and younger adults with mental health support needs.

On 26th November 2021 we visited the home at 4 Kavan Gardens, which at the time had 3 residents.

One year on from the publication of our Covid-19 Report, we followed up on the recommendations from the reports. During the summer of 2021 we engaged with service providers and commissioners, to establish whether any of our report recommendations have been implemented.

Read the report on patient feedback collected between July and September 2021.

Healthwatch Ealing and Healthwatch Hounslow produced a Health and Care Experience profile about a woman with multiple health conditions, including recent experience of care for a cardiovascular condition.

Since the start of the COVID-19 Pandemic, the number of people taking up cancer screening appointments and attending cancer referral appointments has decreased significantly. We wanted to find out more.

We visited Bristol Court to talk to staff and residents about the care on offer. This report contains our findings and recommendations to the service after our visit.

Read the report on patient feedback collected between April and June 2021.

Our 2020 - 2021 Annual Report highlights our achievements as the patient voice over the last twelve months.

Read the report on patient feedback collected between January and March 2021.