discharged from hospital.
The aim of our survey was to gather the hospital discharge (HD) experience of local patients to enable us to understand the quality of their HD. The Hounslow-based West Middlesex University Hospital (WMUH), run by the Westminster and Chelsea Hospital Trust, was the focus of our study.
The objective of our survey was to asses HD from WMUH from the perspective of users/carers and service providers and to identify good practices, service gaps as well as areas for improving HD for local patients. We received feedback on HD from WMUH regarding 20 local patients in Hounslow. We obtained our feedback either directly from patients or indirectly through their family/carer.